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Terms of Service

Last Updated: November 21, 2025

1. Introduction

Welcome to Showlabs ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the Showlabs website and platform (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

Showlabs is a streaming analytics platform that provides insights into entertainment content performance across various streaming services. Our Service includes website access, data visualization, API access (for eligible users), and related features.

If you do not agree to these Terms, please do not use our Service.

2. Acceptance of Terms

By accessing and using Showlabs, you accept and agree to be bound by the terms and provision of this agreement. These Terms apply to all users of the Service, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

3. Description of Service

Showlabs provides streaming analytics and entertainment insights, including:

  • Real-time and historical streaming performance data
  • Content rankings and trend analysis
  • Data visualization and reporting tools
  • API access for enterprise customers
  • Educational content and market insights
  • User account management and personalization features

We reserve the right to modify, suspend, or discontinue any part of the Service at any time without notice.

4. User Accounts and Registration

To access certain features of our Service, you may need to create an account. When you create an account, you must:

  • Provide accurate and complete information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

5. Acceptable Use Policy

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service or servers
  • Use automated tools to access the Service without permission
  • Share your account credentials with others
  • Upload or transmit harmful code or malware
  • Violate any applicable laws or regulations

We reserve the right to monitor usage and take appropriate action against violations.

6. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by Plum Research S.A. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content

By posting content to our Service, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, display, and distribute your content in connection with the Service.

Our Content

You may not reproduce, distribute, modify, or create derivative works of our content without explicit written permission.

7. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Service, you consent to the collection and use of information as outlined in our Privacy Policy.

8. Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.

9. Disclaimers and Limitations of Liability

The information on this Service is provided on an 'as is' basis. To the fullest extent permitted by law, we:

  • Exclude all representations and warranties relating to this Service and its contents
  • Exclude all liability for damages arising out of or in connection with your use of this Service
  • Do not guarantee the accuracy, completeness, or timeliness of information
  • Are not responsible for any third-party content or services

Our total liability to you for any cause whatsoever shall not exceed the amount paid by you for accessing our Service.

10. Indemnification

You agree to defend, indemnify, and hold harmless Plum Research S.A., its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorney's fees) arising out of or relating to your use of the Service, your violation of these Terms, or your violation of any rights of another.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use the Service will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

12. Governing Law

These Terms shall be interpreted and governed by the laws of Poland, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Poland.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@showlabs.tv

Contact Form: www.plumresearch.com/contact-us

Office Address:
Plum Research S.A.
Chmielna 73
00-801 Warszawa, Poland
National Court Register (KRS) no.: 0000696107
Tax identification number (NIP): 8522635486